LOL..58 Cycle

**R6Parks** · 04-04-2008, 01:20 PM

This won't happen to me again because I know about R&D now but...

Two weeks ago I ordered a set of graves frame sliders through their website. They wouldn't ship the product because they said my address didn't match. I sent them my previous 2 addresses and the customer service number of my bank to verify. Over the weekend I replied to an email sent to me by them gave them the info and also added two other items so that my total order would be over 149.00 so I would qualify for free shipping. I stated in my email that I was adding these 2 items which should qualify me for free shipping.

I get home from work today and have received an email saying that free shipping is for web orders only. I called them and they had already processed and shipped my order. They said since I added the 2 extra items through email to my initial web order that didn't qualify for free shipping. I asked them to reconsider because I obviously went on and purchased additional items to receive free shipping. They said there was "nothing they could do about it". I feel rode hard and put up wet. They got over for me for $60 in extra sales and $15 in shipping. Their return policy is that you receive in-store credit minus a re-stocking fee.

I will never buy anything from them again and from their business ethics I would advise anyone else to purchase from one of the many other on-line parts retailers.

Kinda funny that the few threads in this section are about 58 cycle and now I'm putting one more.

**97nismo** · 04-04-2008, 01:42 PM

they don't run a very good buisness, that's for sure.

**{Morbid}** · 04-04-2008, 01:50 PM

I have never ordered anything from them b/c I had heard to many stories about how lousy they are.

Sorry you had to go through it all.....but NOW you know.

**Rex** · 04-04-2008, 01:53 PM

I ordered something from them a long time ago but I forget what it was. I just remember because I had the sticker on my helmet. I didn't have problems, but I've heard about TONS of people who have.

**R6Parks** · 04-04-2008, 01:53 PM

You would think they would be interested in repeat business then the "get you hard one time" approach.

**CardNation** · 04-04-2008, 02:38 PM

<insert UK fan joke here>

But seriously that is crap.

**97nismo** · 04-04-2008, 02:40 PM

Originally Posted by Rex

I ordered something from them a long time ago but I forget what it was. I just remember because I had the sticker on my helmet. I didn't have problems, but I've heard about TONS of people who have.

I've ordered from them in the past with no problems too.