Purchasing from online stores...

[Hoosier]

Moved to new area and duplicate thread now removed

[Doc]

I ordered my undertail from cheapcycleparts.com and it was supposedly in stock when I ordered.......then I get an e-mail after the order is processed saying its backordered for 3 weeks.

Well, here I am almost a month later and they still don't have it.

Would cancel the order, but I couldn't find the same one elsewhere.

[B Mac]

I buy most of my goodies off ebay. It seems that dealing with a single person instead of a "company," works best for me. The only place I have really had VERY BAD issues with is 58 cycle.....
Sorry but these sob's still get me pissed off over some
Heres the thread if you want.......

http://www.louisville-sportbikes.com...read.php?t=532






ps....dont buy from them.

I bought a Tasty Nuts bolt kit for the R6 from 58 cycle. Had no trouble and shipping was pretty quick.

Sucks to hear you had trouble.

[Doc]

I bought a Tasty Nuts bolt kit for the R6 from 58 cycle. Had no trouble and shipping was pretty quick.

Sucks to hear you had trouble.

I'd never buy ANYTHING with "Tasty Nuts" in its title

[Krash]

I buy all my shit from Superbikestore.net. seems I always get great service, great prices. only downside is they wont deliver to me. seems they deliver to everyone else, just not me. I have to go get all my shit. haha

[cozye]

backorder stuff happens all the time, you can't blame the company really. Distributors don't always share the same level of customer service that the front line retail guys do. The retail guy has to play middle man between a customer who he wants to offer good service too, and a distributor who is busy and doesn't have time to answer the retailers questions all the time about availability. Unfortunately the retailer has to keep pestering the distributor in order to get good information to pass on to the customer. I play this role all the time. The difference between a good retailer and a bad retailer is that the good retailer will keep the customer informed and do his best to set realistic expectations, and the bad retailer will not communicate and blow the customer off. Backorders and delays are unavoidable, but I always try to make sure my customers know exactly what the situation is and what to expect. I then try to keep in touch with them throughout the process so that they don't feel like they are being forgotten about.